Your dispatcher is a phone number
One number handles leads, dispatch, job status, and invoicing — automatically. If your tech can talk, your tech can use it.
Running a service business on phone calls doesn't scale.
One dispatcher, one inbox, one missed call away from losing a job.
Your phone rings all day
Leads, status checks, "where's my tech?" — all routed to one person who can't do three things at once.
Techs don't have time to call in
Status updates fall through. You don't know if Henderson got done until someone complains.
Invoices go out days later
Paper tickets get lost. Billing waits. Cash flow suffers for work that's already done.
One number that runs everything.
Customers text it. Techs text it. OscarMike handles everything in between — dispatch, status, billing — without anyone picking up a phone.
- Customer texts a problem → OscarMike logs a job
- Nearest tech gets the address by text
- Tech says they're on their way → board updates. Done → invoice emailed.
- You did none of this by hand.
Every task your dispatcher handles, automated.
OscarMike handles the routine so your team handles the work.
Lead capture
Every text from a new number auto-logs a lead the instant it lands — before anyone in the office sees it.
Auto-routing
Incoming job texts match to the nearest available tech and send them a job card.
Say it your way
Techs say they're on their way or all done — typed or by voice, in plain English. OscarMike reads the intent.
Auto-billing
When a tech signals they're done, the invoice is emailed to the customer and a receipt logged to your records — same minute.
Close the loop
Service follow-up emails go out 24 hours after job close, automatically.
Smart escalation
If a tech doesn't check in within a window, you get a flag — not a surprise.
It does the dispatcher's job.
You don't have to.
Your crew gets a text, does the work, texts back done. That's the whole experience.
Call, text, or form — it gets handled.
Customer calls, texts, or fills out your form. OscarMike picks it up, figures out what they need, and gets a tech headed their way. You find out when it's handled.
"AC went out on Henderson." → Tech dispatched. Office in the loop. You didn't pick up the phone.
Recurring work runs itself.
Weekly mows, monthly maintenance, seasonal accounts — OscarMike builds the schedule, confirms it with you, and sends your crew their stops for the day in order.
Monday morning. Crew gets their full route by text. First stop, last stop, everything in between.
Gap in the schedule? Filled.
Crew finishes a job early. OscarMike checks your queue, spots the closest open job, and offers it. Less drive time. More jobs per day. Nobody had to call anybody.
Job done at Oak St. → "Next job 0.4 mi away — 302 Larkin. Heading there?" → "Yes." → Done.
In the truck. On the road. Hands on the wheel.
Your crew doesn't pull over. Doesn't open an app. They just talk — Siri, Google, whatever's on their phone. OscarMike gets the message and figures out the rest. If your tech can talk, your tech can use it.
"Text OscarMike — customer James McFree at 428 South Avenue wants a quote for a seeding program. Put it together and email it over."
"Text OscarMike — I'm done at 428 South Avenue. Ready to invoice."
You were busy all day and still lost a lead.
Not because you weren't working. Because the work never stops long enough for you to catch up. OscarMike runs the admin so you run the jobs.
Without OscarMike
- Lead calls at 7am. You're driving. It goes to voicemail.
- You forget to call back.
- Crew texts asking which job is first. You pull over to check.
- Tech finishes a job. Sits in the truck writing up an invoice.
- Gets the amount wrong. Customer calls you about it.
- Another lead calls while you're dealing with that. Missed.
- End of day: 3 jobs done. 1 invoice still in someone's drafts. 1 lead gone.
- You were busy all day and still lost money.
With OscarMike
- Lead calls at 7am. OscarMike picks it up, logs it, routes it.
- You see it when you're ready. It's already handled.
- Crew gets their jobs before they leave the house.
- Tech finishes a job. Says "done." Invoice emailed before they start the truck.
- Amount is right. Customer gets it by email instantly.
- Next lead handled the same way. You didn't touch it.
- End of day: every job closed, every invoice out, every lead captured.
- You did none of this by hand.
Live activity right now
The questions worth asking.
What if it sends the wrong invoice or misreads a message?
OscarMike sends you a daily digest — every job closed, every lead captured, every invoice emailed. One text, end of day. If something looks off, you reply and it's fixed. You're not managing software. You're just getting a quick read on your day.
Do I have to change my phone number?
No. OscarMike gives you a new dedicated number — that's your smart dispatcher number. You keep your personal number exactly as it is. Customers text the OscarMike number. Your crew texts the OscarMike number. Nothing about your existing setup changes.
Does OscarMike text our customers?
No. OscarMike's texting stays between you and your crew — dispatch, job cards, and status updates to your own team. We never send automated or marketing texts to your customers. Anything that goes out to a customer is handled by your own customer service reps or by email — invoices, receipts, and follow-ups all go out by email. A customer can text your smart number when they reach out first, but OscarMike never cold-texts them.
What if a customer calls instead of texts?
OscarMike picks it up, transcribes the voicemail, and handles it the same way as a text — logs the lead, figures out what they need, and gets a tech on it. Your older clients who only call get the same response time as everyone else. Nobody falls through.
Does my crew need to learn anything new?
No. They text the number like they'd text anyone. They can type, they can use Siri, they can use Google — whatever they already do. OscarMike understands plain language. "All done here, send the invoice" works the same as "DONE 342." No training, no manual, no app.
What about my customer accounts, job history, and reporting — where do I see all that?
Owners and admins get a full dashboard — web and mobile — where you can see your entire customer list, job history, today's schedule, active techs, and billing. Think of it as the back-office layer. The SMS number is how the work gets done in the field; the dashboard is how you observe, manage, and report on all of it. Every account, every job, every invoice — it's all there.
Is this actually automated or is someone reading my texts?
Fully automated. No one on our end reads your messages. OscarMike processes everything — your customer data, your job details, your invoices — without a human in the loop. Your business stays yours.
What does it cost and can I cancel?
Pricing is set during onboarding based on your crew size and volume. No contracts. No setup fee. If it's not working for you, you cancel. We'd rather earn your business every month than lock you in.
How long does setup take?
One business day. We set up your smart number, configure your team, and you are dispatching by text the same day.
What kinds of businesses use OscarMike?
HVAC, lawn care, irrigation, plumbing, roofing, electrical, and similar trades. Any business where the work happens in the field and your crew isn't sitting behind a computer.
What does "Oscar Mike" mean?
It's where this whole thing started for me. I first keyed those words over the radio as a junior Marine running convoys — riding the gun truck, protecting the people and hauling the gear, keeping everything moving down open road. "Oscar Mike" — O for Oscar, M for Mike — is radio for "On the Move": the unit is up, rolling, and operational. That's the mission here too. Your crew shouldn't be parked behind a computer or stuck on hold. They should be Oscar Mike — out doing the work while the dispatching runs itself.
Your crew is ready.
Be ON the MOVE.
Tell us what kind of work you run. We'll set up your smart number and have you dispatching by text within a day.
No contracts. No setup fee. Cancel any time.
Works from any phone — iOS, Android, flip phone.